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bootcat:help:faq [2013/05/20 13:01] – eros | bootcat:help:faq [2016/02/12 12:02] (current) – eros |
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=== Q: BootCaT gets stuck while "retrieving URLs", what can I do? === | === Q: BootCaT gets stuck while "retrieving URLs", what can I do? === |
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You most likely made one of the following mistakes: | Please refer to the [[troubleshooting]] section. |
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- you manually copied the "Primary Account Key" instead of copying/pasting it and made a mistake while typing (:!: tip: use CTRL-C to copy and CTRL-V to paste your account key into the relevant box in BootCaT) | |
- you're using BootCaT version 0.60 (or earlier) which no longer works, see [[bootcat:help:determine_version|this page]] to determine which version of BootCaT you're using. If you're indeed using an old version you'll need to **upgrade BootCat** (you can download it from [[http://bootcat.sslmit.unibo.it|here]]) and **get a Windows Azure Marketplace Account Key** (more info [[bootcat:help:search_engine_key|here]]) | |
- when subscribing to Windows Azure Marketplace you choose "Bing Search API - Web results only" instead of "Bing search API" (see [[bootcat:help:search_engine_key#what_s_an_account_key_and_how_do_i_get_one|this page]] for more info) | |
- you used your "Customer ID" instead of your "Primary Account Key" (see [[bootcat:help:search_engine_key#where_is_my_account_key|this page]] for more info) | |