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bootcat:help:faq [2014/06/16 11:20] – eros | bootcat:help:faq [2016/02/12 13:02] (current) – eros | ||
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=== Q: BootCaT gets stuck while " | === Q: BootCaT gets stuck while " | ||
- | This could depend on one of the following causes: | + | Please refer to the [[troubleshooting]] section. |
- | + | ||
- | - you manually copied the " | + | |
- | - you're using BootCaT version 0.60 (or earlier) which no longer works, see [[bootcat: | + | |
- | - when subscribing to Windows Azure Marketplace you choose "Bing Search API - Web results only" instead of "Bing search API" (see [[bootcat: | + | |
- | - you used your " | + | |
- | - for reasons yet to be determined, sometimes " | + | |
- | * close BootCaT | + | |
- | * **Windows XP users**, remove the folder '' | + | |
- | * **Windows Vista/7/8 users**, remove the folder '' | + | |
- | * **Mac/Linux users**, remove the folder '' | + | |
- | * restart BootCaT | + | |
- | + | ||
- | **NB**: please note that when you use the wrong account key (for any of the reasons listed above), Bing might block your access to the service and refuse to answer all requests coming from your computer (even correct ones) for a few hours. **This means that if you realise you used the wrong account key, you might need to wait a few hours (I'm not sure how many) before you can try again with the correct key.** ((requests are probably blocked by IP address, so switching to a different network might be helpful)) | + |