Differences

This shows you the differences between two versions of the page.

--- bootcat:help:faq [2013/04/12 10:46] – eros
+++ bootcat:help:faq [2016/02/12 13:02] (current) – eros
@@ Line 3: / Line 3: @@
 === Q: BootCaT gets stuck while "retrieving URLs", what can I do? ===
-You most likely made one of the following mistakes:
+Please refer to the [[troubleshooting]] section.
-  * you're using BootCaT version 0.60 (or earlier) which no longer works, see [[bootcat:help:determine_version|this page]] to determine which version of BootCaT you're using. If you're indeed using an old version you'll need to **upgrade BootCat** (you can download it from [[http://bootcat.sslmit.unibo.it|here]]) and **get a Windows Azure Marketplace Account Key** (more info [[bootcat:help:search_engine_key|here]])
-  * when subscribing to Windows Azure Marketplace you choose "Bing Search API - Web results only" instead of "Bing search API" (see [[bootcat:help:search_engine_key#what_s_an_account_key_and_how_do_i_get_one|this page]] for more info)
-  * you used your "Customer ID" instead of your "Primary Account Key" (see [[bootcat:help:search_engine_key#where_is_my_account_key|this page]] for more info)
-  * you manually copied the "Primary Account Key" instead of copying/pasting it and made a mistake while typing (tip: use CTRL-C to copy and CTRL-V to paste your account key into the relevant box in BootCaT)